Effective Date: 05/12/26
Company: Integrity Restoration Management (“Company,” “we,” “us,” or “our”)
Contact: 17250 Dallas Pkwy, Dallas, Texas 75248, United States | admin@irmdfw.com | 469-885-2180
By accessing our website, submitting a form, booking an appointment, requesting an inspection or estimate, or communicating with us by phone, email, SMS/MMS text message, or any other method, you agree to these Terms of Service.
If you do not agree to these Terms, please do not use our website, submit forms, request services, or communicate with us through our service channels.
Integrity Restoration Management provides residential fire restoration, smoke and soot damage restoration, structural restoration coordination, contents documentation, decontamination support, project communication, inspections, estimates, and related restoration services.
Any estimates, timelines, project scopes, scheduling, service availability, or recommendations we provide are subject to change based on site conditions, insurance requirements, permitting, material availability, labor availability, safety concerns, and other project-specific factors.
We do not guarantee that any insurance company will approve, pay, reimburse, or accept any estimate, scope, claim item, documentation, or project recommendation.
You agree to provide accurate, complete, and current contact information when communicating with us or submitting information through our website, forms, advertisements, booking pages, or other communication channels.
You agree to use our website and communication systems only for lawful purposes. You may not misuse our website, forms, phone numbers, SMS systems, email systems, or other communication channels. This includes sending harmful content, attempting unauthorized access, interfering with our systems, submitting false information, or using our services in a way that violates applicable law.
By contacting us, submitting a form, booking an appointment, requesting service, or otherwise providing your contact information, you consent to receive communications from us electronically, including by email, phone call, SMS/MMS text message, and other communication methods, consistent with your preferences and applicable law.
Calls may be monitored or recorded for quality assurance, training, documentation, and customer service purposes where permitted by law.
Consent to receive marketing communications is not required as a condition of purchasing services.
Integrity Restoration Management Mobile Messaging Program
By opting in to receive SMS/MMS messages from Integrity Restoration Management, you agree to receive text messages related to our services, including but not limited to:
Appointment reminders and scheduling updates
Inspection, estimate, job, and project communications
Service notifications and customer support
Documentation requests or follow-ups
If separately opted in, promotional or marketing offers
Message frequency varies based on your interactions with us. For example, you may receive appointment confirmations, scheduling updates, project updates, service reminders, and customer support messages.
If you are opted into marketing messages, you may receive up to 4 marketing messages per month.
Message and data rates may apply.
Reply STOP to cancel at any time.
You may also opt out by contacting us directly at admin@irmdfw.com or 469-885-2180. We will honor reasonable requests to stop receiving further text messages as required by applicable law.
Reply HELP for help, or contact us at:
Carriers are not liable for delayed or undelivered messages.
You must be at least 18 years old or the age of majority in your jurisdiction, or have permission from a parent or legal guardian, to opt in to our mobile messaging program.
Your use of our mobile messaging program is also governed by our Privacy Policy:
[Insert Link to Privacy Policy]
We do not share mobile information with third parties for their own marketing or promotional purposes.
To the maximum extent permitted by law, Integrity Restoration Management is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or related to your use of our website, communications, services, estimates, scheduling, or project-related interactions.
This limitation applies whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.
Nothing in these Terms is intended to limit liability where such limitation is prohibited by applicable law.
We may update these Terms of Service from time to time. When we do, we may update the Effective Date above.
Your continued use of our website, services, forms, booking pages, or communication channels after updated Terms are posted means you accept the updated Terms.
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.
Any disputes arising out of or related to these Terms, our website, communications, or services will be handled in Dallas County, Texas, unless otherwise required by applicable law.
If you have any questions about these Terms of Service, our services, or how to contact us, you may reach us at:
Integrity Restoration Management
17250 Dallas Pkwy
Dallas, Texas 75248
United States
Email: admin@irmdfw.com
Phone: 469-885-2180